Frequently Asked Questions

Delivery

We can deliver your dream table to your home and assemble it on site (except for the Wadden Islands).

We offer various delivery methods. Delivery always includes free assembly. Our delivery staff will assemble the furniture and place it in the correct location. Chairs and TV stands are exceptions.

Please note: chairs are not assembled as standard. Would you like this done? After placing your order online, please contact Kas20 Service or ask a salesperson in-store.

Delivery costs of Kas20

Shipping NL | 1 person + Assembly BG (€99)
Shipping NL | 2 people + Assembly table or bench (€139)
Shipping NL | 1 person + Assembly floor (€115)
Shipping NL | Chairs (€69)
Shipping Pick up yourself Almere (free)
Shipping BE | 1 person + Assembly (€159)
Shipping BE | 2 people + Assembly (€189)
Shipping NL | Moving lift + 2-person delivery (€325)

If in doubt, always contact us.
If there are any special details, we would like to hear about them in advance.
Before delivery, it's helpful to carefully review the following tips. If a moving lift is required, the customer will be responsible for the cost. Another option is delivery to the front door on the ground floor.

Pick up yourself
- You as a customer are responsible for the correct means of transportation.
- You must pack the furniture properly yourself to prevent damage during transport.
Kas20 Design Furniture is not liable for damage to the furniture if you transport it yourself.
- Packing materials are not included when collecting yourself.

Important when delivering via a moving lift

- If a parking permit is required, this is your responsibility.
Carefully measure the windows/doors through which the order must pass. Take into account any special delivery conditions, such as the position of the moving lift or a French balcony.

Tips for a good delivery
- Provide an easily accessible pass
Please let us know if we can only come between certain times due to, for example, posts in the city center. Unfortunately, we cannot accommodate preferred times.
- Parking permits
- Check the dimensions of windows, doors, and staircases the table will need to fit through beforehand. Only a wide staircase is an option.
- Check and measure the corners/curves the table has to pass through.

We find that our customers sometimes underestimate the weight of the sheets. Our sheets can only be moved lengthwise. They cannot be transported vertically (standing upright). Furthermore, we are required to comply with the Dutch Health and Safety Act (Arbo) regulations for our delivery personnel.