Frequently Asked Questions

Can I change or cancel my order?

At Kas20 we strive for your 100% satisfaction. If for any reason you are not satisfied with your purchase, please contact our customer service.

There is no right of withdrawal on our products. All our products are custom-made especially for you. Custom-made orders cannot be exchanged or returned. This applies to both tables and chairs that are custom-made. A custom-made product includes products for which the consumer has provided characteristics. Think of characteristics such as dimensions, colour, fabric, etc.

We hope these answers help you, but please do not hesitate to contact us if you have any further questions. At Kas20 we are here to support you in your search for unique, custom furniture that fits your home and lifestyle.