Of course, you'll receive the legally required warranty from us. However, we expect it will never come to that. Have a question or are you dissatisfied? Please contact us via chat, email ( service@kas20.nl ), or phone (see contact), and we're guaranteed to find a solution together.

Our warranty is one year. You can find all the information and exclusions in our terms and conditions .

Outlet items, including used products, returned items, and showroom models, are offered at a reduced price and fall outside our standard return policy. These items cannot therefore be returned or exchanged. Outlet items may show signs of wear, minor damage, or other aesthetic imperfections; these characteristics do not constitute grounds for complaint. Any warranty on outlet items is limited and applies only to the extent expressly stated by us in advance. No warranty is provided for any previously known and communicated defects. By purchasing an outlet item, the customer expressly agrees to the condition of the item and the associated limitations in the return and warranty policy.